Sample Projects
RECENT
PRESENTATIONS
LEADERSHIP
CURRICULUM
OVERVIEW
Learning Strategy & Design
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ADDIE
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Instructor-Led Delivery
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Co-Facilitation with HR Managers
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Course Selection & Delivery
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Field & Branch Visits
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Organizational Surveys
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Senior Leadership Approval
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Regional Deployment
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Leadership Courses
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"Coaching with Confidence"
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"Managing Change & Associate Engagement"
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"Performance Management"
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"Keeping it Legal: What Managers Need to Know"
PROJECT
HISTORY
& VISION
Becoming a "stand-alone" company
Branded training
Training aligned with business goals
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Improve management effectiveness
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Align core competencies with leadership success
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Reduce attrition
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Increase customer satisfaction & customer retention
Enablement partners with business
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Human Resource Managers
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General & Regional Managers
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Divisional Vice Presidents
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Contact Center Directors
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Legal Division
Effective and efficient training programs
PROJECT
IMPLEMENTATION
& LAUNCH
Implementation Plan
Project Plan
Communication Plan
PROGRAM
RESULTS
Training Participation
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613 associates were trained out of 1050 people-leaders
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65% of attendees participated in multiple courses (30% attended all 3 courses)
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Most attendance in West division
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Pre-training: 42% of attendees rated themselves highly functioning (4 or 5), post- training: 85% (Coaching with Confidence)
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Pre-training: 36% of attendees rated themselves highly functioning (4 or 5), post- training: 97% (Managing Change)
